Rujukan Laman

Terms & Conditions for evo88 Malaysia

When you open an evo88 account, you agree to follow our terms so we can keep the platform fair and secure for everyone.

Account OwnershipFair Play StandardsPayment ClaritySupport Access
evo88 Terms & Conditions for evo88 Malaysia
QUESTIONS & HELP

How to Reach Us

We're here to answer questions about your account or these terms. Get in touch through any of our support channels—most queries are resolved within hours during business days.

Live Chat Open the chat window in your account lobby. Our team replies in real time during operating hours, seven days a week.
Email Support Send your question to [email protected] and we'll respond within 24 hours. Include your account username so we can help faster.
Account Settings Many account and payment questions are answered in your Settings page under 'Help & FAQs'. Check there first for instant answers.
DATA & SECURITY

How We Protect You

Your security and privacy matter to us. We encrypt your login details, keep your payment information separate, and never sell your personal data to third parties.

Account Security

Your password is encrypted the moment you set it. Use a strong, unique password and never share your login. Change your password anytime in Settings.

Payment Data

We store payment methods securely. Your Touch 'n Go, GrabPay, Boost dan FPX details are protected by industry-standard encryption and never shared.

Data Retention

We keep your account data for as long as your account is active, plus seven years after closure for legal compliance and dispute resolution.

Cookie & Tracking

We use cookies to remember your login and preferences. You can control cookie settings in your browser. Some features won't work if cookies are disabled.

Access Your Data

You can download a copy of your account data anytime through Settings. Contact support if you want to update or delete information on file.

Contact Us

Questions about your data or privacy? Email [email protected] or use live chat. We'll explain how we handle your information and your rights.

Your Terms Questions Answered

No. Your account is for your use only. Sharing login details or letting someone else play violates our terms and may result in account suspension. Each person needs their own account.

Use the 'Forgot Password' link on the login page. We'll send a reset link to your email. Click it to set a new password. If you don't receive the email, check your spam folder or contact support.

Go to Settings and select 'Close Account'. You'll be asked to confirm. Once closed, you won't be able to log in. Your data is kept for seven years as required by law.

We can update our terms, but we'll notify you via email at least 14 days before the change takes effect. If you don't agree, you can close your account before the new terms apply.

Contact our support team right away with details of the transaction. We'll investigate and work with your payment provider to resolve it within five working days when possible.

Your balance remains yours. We hold deposits separately from operational funds. In the unlikely event of closure, you can withdraw your balance according to local law and banking rules.

Email [email protected] with your request. Include your account username. We'll provide, update, or delete your data within 30 days where local law permits the request.